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Interpretation and translation service

We want everyone to be able to access the information and services they need. 

This includes people from all cultural and ethnic backgrounds who may need to communicate in a different language, or people with a disability who may need information in different formats. 

Interpretation and translation policy   Opens new window

British Sign Language charter

We are committed to the British Sign Language charter and giving better access to our services for deaf people. 
We have committed to 2 pledges that will:

  • ensure access for deaf people to information and services
  • consult with our local deaf community on a regular basis

BSL video: Requesting interpretation and translation services

British Sign Language video telling you how to request interpretation and translation for information you have received from the Council (duration 2:50).

Requesting interpretation and translation services in British Sign Language

Community Cohesion

Community Cohesion is important to us, and is part of our Equality, Diversity, Human Rights and Community Cohesion strategy.

An integrated and cohesive community is based on:

  • People from different backgrounds having similar life opportunities
  • People knowing their rights and responsibilities
  • People trusting one another and trust local institutions to act fairly

The Cohesion Institute has more information on community cohesion.

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