Reporting Problems with Streetlights

Streetlighting Defects can be reported by completing our streetlighting webform or if they are more urgent by calling Roadline: 0800 62 62 03 and choosing the Street Lighting option. We also have an information page with details about streetlighting.

Use Roadline to report the following:

please see the Streetlighting out of office hours phone numbers below:

Door off
Lamp vandalised
Lantern hanging
Lantern bowl hanging
Pedestrian crossing globe missing
Sign vandalised

Use our streetlighting webform to report the following:

Lamp out
Sign out
Sign half out
Lamp lit during day
Column leaning
Lamp obstructed by tree

Go to the Streetlighting webform

If you prefer not to use our online service you can:

Talk to one of our staff on Freephone Roadline: 0800 62 62 03.

Call into a Service Shop or Help Point
Email us direct at: customerservices@leics.gov.uk

Roadline: 0800 62 62 03 - Office Hours and Out of Office Hours Information

During office hours:

Monday to Thursday - 8.30 am - 5.00 pm and Friday - 8.30 am - 4.30 pm
Call our Roadline number: 0800 62 62 03

Out of office hours:

Please phone Leicestershire County Council’s Duty Officer.
If the emergency is in Charnwood Borough, Melton District or North West Leicestershire District please phone 07860 569136, or
If the emergency is in Hinckley & Bosworth Borough, Blaby District, Oadby & Wigston District, or Harborough Borough please phone 07860 569137.

further information

Customer Service Centre
Highways and Streetlighting
Leicestershire County Council
County Hall
Glenfield
Leicester
LE3 8ST

Email: customerservices@leics.gov.uk
Phone: 0116 305 0001
Fax: 0116 305 0006
Minicom: 0116 305 0007

Last Updated:
15 November 2007