Who we are

We are part of Leicestershire County Council. As well as Social Care Services, the County Council is responsible for Education, Highways, Waste Management and Community Services like Libraries, Museums and Trading Standards.

We are not the Benefits Agency or the Department for Work and Pensions.

Who do we help?

Some people will come to see us for support or care (or both) during a crisis. Other people may need help and support because of their age, long-term ill health or disability, or because they are caring for others.

We also have a legal duty to protect people, including children and young people, from harm, neglect or abuse.

People who may need our help include:

older people;
disabled people;
carers;
families in crisis or distress (including experiencing domestic violence);
people with learning disabilities;
people with mental ill health;
people with drug or alcohol problems;
people affected by HIV/AIDS;
and children and young people (including young offenders, and neglected and abused children).

Who works for us?

We employ about 2,800 staff including:

social workers;
care and support staff in day centres and residential homes;
home carers;
drivers and escorts;
occupational therapists;
staff who plan and develop services; and
specialist staff.

Who do we work with?

We work with colleagues in the council and with other organisations to develop and deliver services.

Our partners include:

local health organisations and services including hospitals, GPs and primary care trusts;
district and borough councils;
Leicestershire Police; and local voluntary and private organisations.