Telephone Surveys

What is a Telephone Survey?

A set of questions employed to ascertain people's opinions on particular topics. Participants will be contacted by phone and the interviewer will ask a standard set of questions.

What does a Telephone Survey achieve?

They provide a means of gathering a snapshot of the views of a large number of people. The results can be summarised in the form of statistics allowing the measurement of such things as:

Current performance;
Possible future performance/expectations;
Attitudes;
Opinions.

When will we use a Telephone Survey?

Telephone Surveys are used when we need to gather a quick response and are usually easier to manage than face-to-face interviews.

further information

Contact: Jo Miller
Telephone: 0116 305 7341
E-mail : jomiller@leics.gov.uk

Last Updated:
24 August 2004