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Report faulty equipment

Problems with equipment should be reported to NRS Healthcare or the council depending on the type of equipment that is faulty.

Community equipment

NRS Healthcare are our supplier of community equipment.

NRS Healthcare
Telephone: 0844 893 6373

Equipment NRS Healthcare supply includes:

  • toilet frames
  • bath lifts
  • shower stools
  • grab rails

Faulty equipment with the Red Cross sign should be reported to NRS Healthcare.

Council equipment

Telephone us on 0116 305 9229 to report faults with items such as:

  • stair lifts
  • through floor lifts
  • ceiling track hoists
  • step lifts
  • key safes
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