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Affected council services
Many of our services – particularly those supporting vulnerable people – are running as normal.
Some of our services have either moved online or been stood down and we’re bringing these back where we can, in line with the latest Government guidance.
Our Increased restrictions for Leicester and parts of Leicestershire page, includes information about the further restrictions announced on 29 June.
For more information, check the individual service updates below.
Adult day servicesHide content
Adult day services have been closed until further notice.
All adult learning courses are cancelled until further notice.
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Blue Badge and concessionary bus passesHide content
On 3 April 2020 the Department for Transport announced that local authority parking teams should not issue Penalty Charge Notices for Blue Badges with an expiry date of 1 January 2020 onwards. This should continue initially until 30 September 2020, and only applies to local authority parking not private car parks such as hospitals, shopping centres and supermarkets.
We are still accepting new and renewal applications for Blue Badges and concessionary bus passes. There will be some delay to the processing of Blue Badge and concessionary bus pass applications, and dealing with enquiries, due to the change in working arrangements. Please use online application and renewal forms where possible. Please note that due to the restrictions put in place and for the protection of applicants and our staff as a result of the Coronavirus pandemic, we have suspended face to face assessments. You will be added to a waiting list and invited to attend an assessment once they recommence. We thank you for your patience at this time.
Apply for a Blue Badge online
Renew a Blue Badge onlineOn Monday 8 June 2020 normal rules for concessionary travel were reinstated, with free travel before 9.30am Monday to Friday being removed. All concessionary pass holders whose journey starts in Leicestershire may travel for free on local bus services between 9.30am and 11pm (Monday - Friday), all day Saturdays, Sundays and bank holidays.
You should:
- check if operators have any special rules and arrangements in place before you travel
- practise social distancing whilst on board
- wash your hands or use alcohol-based hand sanitiser when you get off
Apply for an older person's bus pass online
Apply for a disabled person's bus pass online
Children and family wellbeing centresHide content
These centres are now closed until further notice.
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County hall is open Monday to Friday (9.30am - 4.30pm).
People who are able to access our parks are welcome to visit as part of their daily exercise, but should follow social distancing guidelines at all times, staying 2m apart from others.
Parts of Watermead Country Park fall within the restricted area, but the park itself is not affected, but the toilets remain closed.
Car parks in all country parks are in operation and the following toilet facilities are open:
- Beacon Hill Country Park
- Shenton Station
- Market Bosworth Country Park
To help ensure safety within the parks, we are reducing the capacity in car parks, installing additional signage and increasing the presence of wardens and rangers on site.
Ticket machines are regularly sanitised, but we ask that contactless payments are used where possible and Government hygiene recommendations are followed:
- use gloves for shared surfaces e.g ticket machines and regularly sanitise hands.
Beacon Hill Cafe will be operating a takeaway service. Opening hours will differ and visitors are encouraged to check the Facebook page for the latest information.
Playgrounds, toilets (except those listed above), 1485 Tithe Barn and other visitor facilities are closed and will remain closed until further notice.
To see the latest updates from a specific country park, please check the country parks website and social media channels.
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Parents are asked to keep their children at home wherever possible, and for early years and childcare settings to remain open only for children who are vulnerable and for those children of workers critical to the coronavirus (COVID-19) response who need to attend.
Please see government guidance on What parents and carers need to know about schools, colleges and other education settings during the coronavirus outbreak.
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Early Years and childcare
School readiness
Extra help for pre-school children
Fostering
All scheduled ‘find out about fostering’ and ‘find out about adoption’ events have been cancelled until further notice. However, our team are still here to help if you would like to ask any questions or find out more about fostering or adoption. Please call 0116 305 05 05 or email fostering@leics.gov.uk
Bosworth Medieval Festival
This event has been cancelled for 2020.
All events and activities usually held at libraries have been cancelled.
Most of our libraries, will be open from 3 August 2020. You'll need to Book a library visit.
These libraries, plus Oadby library and Wigston library, are also offering a Click and Collect service.
Some community managed libraries are also open or offering a click and collect service. Please contact them directly for details.
Libraries in Leicestershire - Coronavirus FAQ PDF, 38 kbOpens new window
Mobile libraries won't be operating until further notice.
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All of our museums and heritages sites are closed until further notice.
All play parks have been closed until further notice. See update on Country Parks above.
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The Park and Ride service that resumed on 1 June 2020 is continuing despite the increased lockdown restrictions.
Buses are operating from Meynell's Gorse and Enderby terminals. Capacity on buses will be limited to ensure social distancing. Customers are required to wear face coverings on public transport and are encouraged to use contactless payments where possible.
The Birstall site remains closed while it's being used as a COVID-19 test centre.
Recycling and household waste sitesHide content
Some of our recycling and household waste sites have reopened. They aren't affected by the increased restrictions.
Please book an appointment if you need to visit a site.
Permits
Applications for waste permits remain suspended until further notice, for all sites.
Wedding and Civil Partnership ceremonies
We are now considering how wedding and civil partnership ceremonies with smaller numbers may recommence in some venues.
Following changes to the lockdown area on 18 July, we will be working towards the reopening of Anstey Frith House and Glenfield Registration Office. Further details on this will be published soon.
Due to the localised lockdown restrictions that remain in place, there won’t be any ceremonies at the register office in Bassett Street, Wigston until the restrictions are eased again.
If you have an existing booking, we will contact you individually to discuss the options available to you.
If you do not have a booking, unfortunately we are unable to take any new bookings for ceremonies at this time, so don't contact us.
As soon as we are able to resume new bookings, we will update this website with further detail.
Following the changes to legislation regarding COVID-19 and the suspension of Citizenship Ceremonies, please note that there has been an extension to the period in which you should have your ceremony from three to six months.
More information: Registration services and Coronavirus updates
Registrations of births
The government is now allowing birth registrations to take place.
However, due to local lockdown restrictions, there won’t be any birth registrations at Bassett Street, Wigston until the restrictions are eased again.
More information: Registration services and Coronavirus updates
If you live in an area of Leicestershire that is part of the lockdown, you will not be able to complete the registration of your baby until the local restrictions are lifted. Check if you are affected by the increased restrictions on our Leicester and Leicestershire lockdown page.
Registration of deaths
From 30 March 2020 registrations of deaths will move to a telephone basis. Your doctor or hospital will send the medical certificate to the registration service electronically and we will contact you to make a telephone appointment, complete the registration and issue the green form for burial or cremation electronically. Death certificates will be posted to you and you will be asked to make payment for these on the telephone at the time of registration.
More information: Registration services and Coronavirus updates
Any questions?
If you have questions or concerns regarding your citizenship ceremony, wedding, civil partnership or registering a birth, please get in touch with the registrars team directly on 0116 305 6565 or use our contact us form.
Services will be prioritised to ensure urgent work is done.
You may also be interested in:
- Apply for a brown tourist road sign
- Apply for a disabled parking space outside your house
- Challenge a parking fine
- Driver education workshops
- Find park and ride bus services in Leicestershire
- Grass cutting
- High Speed Two (HS2)
- Highway record enquiry
- Highways permits and licences
- Report a road problem
- Report a street light problem
- Roadworks closures and diversions
- Road maintenance
- Safer driving with age sessions
- Vehicle access (dropped kerbs)
For the latest updates on schools, see Coronavirus – school closures and updates
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Special Educational Needs and Disability (SEND)Hide content
During this difficult time it is important that we ensure that support is provided to the most vulnerable children and families who have the most extensive needs. We have had to make the difficult decision to reduce or stop some of the services we provide.
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Venues and attractionsHide content
The following venues have been agreed to remain closed following Government guidance.
- Century Theatre
- Beaumanor Hall
- Bosworth Battlefield Heritage Centre and 1485 and Tithe Barn
- 1620s House
- Charnwood Museum
- Melton Museum
- Record Office for Leicestershire, Leicester and Rutland at Wigston Magna
See latest updates under Recycling and household waste sites above.
Trade waste
We no longer be taking cash or cheque payments at the Whetstone Transfer Station weighbridge. There will also be a new process for credit cards where the driver will be asked to call the number displayed at the site and give the operative the card details. Receipts will then be sent via email.
Whetstone weighbridge will not be open on Saturday mornings (until further notice).
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