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Telephone network issues

We are aware of an issue affecting incoming and outgoing calls. We are working with our supplier to resolve this.

For other ways to contact us, visit the Opening times and contact information page.

We apologise for any inconvenience caused.

CORONAVIRUS UPDATE

Our response to the coronavirus outbreak is continuing – and our focus is on keeping critical services running, particularly those supporting vulnerable people.

We are currently working through the detail of the latest government announcements which affect Leicester city and parts of the county. 

Find out more about the support and guidance available, and any changes to our services.

Increased restrictions for Leicester and parts of Leicestershire  

Digital Library Services

Use the free digital library services to download eBooks, eAudiobooks, eMagazines and eNewspapers using a smartphone, tablet, Mac or PC.

eAudiobooks

Borrow and download thousands of free eAudiobook titles from Leicestershire Libraries using BorrowBox and RBdigital. Both services are free and provide a range of different titles and authors - it is worth browsing both to see the full collection.

  • Borrow up to ten eAudiobook titles at a time from each service, for up to 3 weeks
  • If the title you want is on loan, you can reserve it for free - you will receive an email when it’s ready to download
  • No overdue charges - titles are returned automatically at the end of the 3-week loan period

Downloaded eAudiobooks can be listened to offline without an internet connection for the duration of the 3-week loan period.

How to use BorrowBox eAudiobooks

BorrowBox eAudiobooks on smartphone or tablet

You can browse, download and read eAudiobooks at any time from any location using the free app.

Install the free BorrowBox app for Apple (iPhone and iPad)
Install the free BorrowBox app for Android
Install the free BorrowBox app for Kindle Fire

  • On opening the BorrowBox app for the first time enter 'Leicestershire Library Services' in the 'Library' field and enter your Leicestershire library card number, PIN and an email address.

BorrowBox on a PC or Mac

  • Sign in to the website using your Leicestershire library card number and PIN. If signing in for the first time you will also be prompted to enter an email address.
  • Download and listen to eAudiobook titles on your PC or Mac or transfer eAudiobook files from your computer onto a portable device such as an MP3 player.

Leicestershire Libraries BorrowBox website

How to use RBdigital eAudiobooks

RBdigital eAudiobooks on a smartphone or tablet

You can browse, download and listen to eAudiobooks at any time from any location using the free app.

Install the free RBdigital app for Apple (iPhone and iPad)
Install the free RBdigital app for Android
Install the free RBdigital app for Kindle Fire

If using the service for the first time you must create an RBdigital account.

  • Download the Rbdigital app and select Register Now
  • Choose your country
  • Select Leicestershire County Council
  • Enter the requested library card details and create a memorable username and password

For more details watch the video guide to app registration, or view the RBdigital app registration user guide (PDF).

  • Sign into the app using your RBdigital username and password

RBdigital eAudiobooks on a PC or Mac

  • If using the service for the first time you must create an RBdigital account using your Leicestershire Libraries card number and PIN
  • Sign in to the website using your RBdigital username and password
  • Download and listen to eAudiobook titles by downloading the free RBdigital Media Manager, or transfer eAudiobook files from a PC or Mac onto a portable device such as an MP3 player.

Leicestershire Libraries RBdigital website

eAudiobooks help and support

BorrowBox: Visit the BorrowBox help page - you will need to log in using a Leicestershire library card number and PIN.

RBdigital: Visit the RBdigital help page.

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