Skip to main content

“Be fully protected when booking holidays” warn trading standards

Trading standards provide useful tips to consumers when booking holidays.

With the cold winter months upon us, it’s the time of year when many people are starting to think about booking summer holidays.

With this in mind, Leicestershire Trading Standards have provided some basic tips to help prevent consumers being left out of pocket when travelling to desired destinations.

To make sure that holidaymakers are fully protected when booking a package holiday, the Leicestershire County Council team is advising people to:

  • Check bookings are covered by one of the protection schemes such as the Association of British Travel Agents (ABTA), Air Travel Organisers’ Licensing (ATOL) or the Association of Independent Tour Operators (AITO)
  • Pay for holidays or at least £100 on credit card if possible, as the card company may be jointly liable if things don’t go to plan
  • Ensure there is adequate travel insurance. Shop around for the best price and don’t forget to mention any pre-existing conditions you may suffer from or anything else that may invalidate the insurance. Then, make sure cover listings are obtained on those issues before travelling
  • Make sure travel agents are told about any special requirements needed which should be listed on booking forms to avoid problems at the destination

Recently, a local business All Leisure Group PLC based in Market Harborough ceased trading. As it was an ATOL registered business, all consumers were protected through this scheme which ensured they were repatriated back home or received a refund if they hadn’t yet travelled.


Everyone booking a holiday wants to ensure that they will be protected in the event of anything going wrong with a holiday booking.

By simply taking a few simple steps when organising a holiday, holidaymakers can make sure their booking is protected


If you need advice when a holiday has not gone to plan, please call the Citizens Advice Consumer Helpline on 03454 040506.

Top of page