Front-line social care teams at the county council are going above and beyond to support Leicestershire’s most vulnerable residents during the coronavirus pandemic.
Working in social care has never been a Monday to Friday role, and the Easter period has proven no exception – with 5,000 people receiving care and support in their house or care home.
During Easter, just under 240 additional staff members worked across the Bank Holiday weekend, with over 120 staff and managers on standby to provide extra support.
This included staff from adult learning and library teams redeployed to new roles - such as providing care and support to those in need, working in our customer service centre to make essential calls to vulnerable people, and supporting the council's care worker recruitment drive.
Across the adults and communities department, more than 100 people have been redeployed into different roles, with a further 15 from across the council also taking on a new challenge.
These are difficult times for everyone, and particularly challenging for those most vulnerable. Along with many others in the department, I am happy to adapt my role to ensure people remain safe and supportedPerson:Cassie Freeman, providing support to the vulnerable
Councillor Richard Blunt, cabinet member for adult social care, said: “We never expected anything else from our staff - their passion and commitment always goes above and beyond and never more so than now.
“Our staff want to play their part and that is exactly what is happening, and we thank them for all they are doing, in such difficult circumstances.”
Another important milestone across the council has been issuing employees with equipment, such as laptops, to allow them to continue to work from their own homes.