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Business advice

We offer business advice to Leicestershire businesses on all the legislation we enforce, including weights and measures, food, safety and consumer protection.

Most of our advice is free, but some is chargeable. See our business advice policy for more information.

Business advice policy   Opens new window

You might find the answer to your query on the Business Companion website.

For support and comprehensive advice on starting, funding or growing your business in Leicestershire visit the Leicester & Leicestershire Local Enterprise Partnership (LLEP) – Business Gateway.

Please note: we can only assist businesses based in Leicestershire.


Businesses and individuals must comply with the law. How the Council deals with non-compliance is explained in the enforcement policy document below:

Trading Standards Service – Enforcement Policy 2020-21    Opens new window

Routine inspections

We carry out routine inspections of businesses, the following document explains what you can expect when we visit your business.

What to expect when we visit your business    Opens new window

Under age sales test purchasing

To make sure that shops are complying to age restricted sales legislation, ie tobacco and alcohol, the Council carries out test purchases. How it decides which shops to test is detailed in the 

Selection of retail premises selling age restricted products policy 

Complaints and Appeals 


If you are not happy about the level of service you have received, you can contact us to complain – please see the Corporate complaints procedure.


If you do not agree with a notice, an instruction or compliance advice issued by a Trading Standards Officer, you can appeal against the decision. Details of how to appeal are in the

Trading Standards appeals procedure    Opens new window

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