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Affected council services
Many of our services – particularly those supporting vulnerable people – are running as normal.
Some of our services are available online and some have been stood down in line with the latest Government guidance.
For more information, check the individual service updates below.
Adult social care servicesHide content
Coronavirus information is currently being updated for:
- Unpaid carers
- People who use our care services, including those on a direct payment
- Care providers
- Easement to the Care Act during Coronavirus
Thank you for your patience while we update these pages.
Coronavirus restrictions remain in place across England but you can meet up with friends and family socially in our parks in line with the latest government guidance - this means, you can meet with up to 30 people outside.
If you’re looking to use the space for outdoor exercise or leisure, please make sure you do so in line with the latest government guidance.
Beacon Hill Café, 1485 Tithe Barn and the Colliery Cafe, are providing both eat-in and takeaway services. Opening hours may differ and you're encouraged to check social media channels for the latest information:
To see the latest updates from a specific country park, please check the country parks website and social media channels.
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Fostering
All scheduled ‘find out about fostering’ and ‘find out about adoption’ events have been cancelled until further notice. However, our team are still here to help if you would like to ask any questions or find out more about fostering or adoption. Please call 0116 305 05 05 or email fostering@leics.gov.uk
Participation Community Curators
Events run by and hosted by the participation team will be moved online where possible or postponed.
Available services
Most libraries have been open for browsing since Monday 12 April 2021. From Monday 17 May, the staffed opening hours at our council libraries will be extended to pre-covid levels, but smart library access remains unavailable for the time being. Please visit the ‘find a library’ page to check the hours for your library.
You will not need to book a slot to attend a library. The only exception to this is Market Harborough library. To book a visit to this library please call 0116 305 3627.
The local studies areas at Loughborough and Market Harborough libraries are also now available, but for restricted access. Please contact the libraries directly to find out how to book.
Libraries are offering pre-booked slots for up to two hours to use the public computers for library members who are unable to access the internet at home or require a computer to look for work.
Changes to loans
The library service has decided to implement a fines amnesty until 1 July 2021, so no overdue or hire charges will be incurred until that time.
Online services
You can still visit our digital library and access thousands of books, audiobooks, magazines and newspapers on your phone, tablet or computer. If you’re not already a member, it’s quick and easy to join online.
Follow us on Facebook and Twitter for updates, or for further information call us on 0116 305 2695.
Community managed libraries
Please contact them directly for details.
Mobile libraries
We are currently only offering a click and collect service for existing mobile library customers. If you are a mobile library customer, please contact your mobile library route directly for more information.
Unfortunately, due to current Coronavirus restrictions, we are unable to serve customers who don't have a pre-booked appointment.
Please note: timetables may be subject to change and stops without any Click and Collect orders may not be covered. The driver will advise Click and Collect customers of any changes.
Events
Participation events will be postponed or move online.
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The Park and Ride service is operating as usual for essential journeys.
Buses are operating from Birstall, Meynell's Gorse and Enderby terminals.
Capacity on buses may be limited to ensure social distancing. Customers are required to wear face coverings on public transport and are encouraged to use contactless payments where possible.
The Birstall bus service operates on the same site as the covid testing centre. Safety measures and one way systems are in place to ensure they run separately, but from the same space.
Recycling and household waste sitesHide content
All 14 of our recycling and household waste sites are open
We encourage you to only visit our sites, if it's essential, and only if you have booked an appointment to visit a site.
If you're wanting to visit a waste site, all information about the types of waste accepted at each site, as well as links to the booking system, are available on our recycling and household waste pages.
Permits
Applications for waste permits remain suspended until further notice, for all sites.
Birth registrations are being offered.
Notices of marriage and civil partnership will be limited to ceremonies which are due within the next 3 months.
Death registrations will continue by calling us 0116 305 6565.
More information: Registration services and coronavirus updates
Any questions?
If you have questions or concerns regarding your citizenship ceremony, wedding, civil partnership or registering a birth, please get in touch with the registrars team directly on 0116 305 6565 or use our contact us form.
For the latest updates on schools, see Coronavirus - School information
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Venues and attractionsHide content
The following venues will be opening as stated below:
- Century Theatre - workshops and classes at the studio for CT Academy will resume from 17 May
- Beaumanor Hall – educational visits and residentials will resume from 19 May. Events programme is proposed to restart from 20 June
- Bosworth Battlefield Heritage Centre - open from Monday 17 May. For opening times, booking and FAQs visit www.bosworthbattlefield.org.uk or call 01455 290429
- 1620s House - open from Thursday 20 May. For opening times, booking and FAQs visit www.doningtonleheath.org.uk or call 01455 290429
- Melton Carnegie Museum - open from Tuesday 18 May. For opening times, booking and FAQs visit www.meltonmuseum.org or call 0116 305 3860
- Charnwood Museum - open from Wednesday 19 May. For opening times and FAQs visit www.charnwoodmuseum.co.uk or call 01509 233754
- Record Office for Leicestershire, Leicester and Rutland at Wigston Magna – open for pre-booked visits - see www.recordoffice.org.uk
See latest updates under Recycling and household waste sites above.
Trade waste
We're no longer taking cash or cheque payments at the Whetstone Transfer Station weighbridge. There will also be a new process for credit cards where the driver will be asked to call the number displayed at the site and give the operative the card details. Receipts will then be sent via email.
Whetstone weighbridge will not be open on Saturday mornings (until further notice).
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