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We are taking the necessary immediate and longer-term steps to support and protect residents, staff and partners. Our focus is on keeping critical services running, particularly those supporting vulnerable people.

Find out more about the support and guidance available, and any changes to our services.

Advice and support on Coronavirus (Covid-19) 

Early Help Information and Advice Service

Early Help offers a range of universal and targeted support to help tackle problems for children, young people and their families as soon as possibleHelp may be offered at any point in a child or young person's life.

This includes both:

•             help early in life (including pre-birth interventions), and

•             help early in the development of a problem.

All referrals into Early Help are first taken by Social Workers in our First Response Children’s Duty team. This is to check that children are safe and don’t need a social worker. Sometimes, calls are made to parents and professionals involved such as teachers or nurses to get more information before they are passed onto the most appropriate service area.

There are many early help services including:

1. Information and advice including the Special Educational Needs and Disabilities (SEND) Local Offer or Family Information Directory (FID). 

2. Family Support for brief parenting and behaviour support,

3. Psychological Wellbeing Practitioner to help with children age 8+ who are anxious or depressed but are not involved with Child and Adolescent Mental Health Service (CAMHS).

4. Pathway Co-ordinator where cases are complex, children have been excluded from school and there are many services already involved that need co-ordination

5. Group support including support for managing anger, Special Educational Need and Disability, Keeping safe and Feeling Safe

6. Supporting Leicestershire Families - who provides intensive family support for families who have a range of needs which impact on family functioning including:

  • A range of health and or mental health concerns
  • Anti-social behaviour or criminal activity
  • Unemployment or housing difficulties
  • Education difficulties including children at risk of exclusionDomestic abuse

7. Children’s Centres - who offer a range of services to families of children aged 0-5 including parenting groups, speech and language, baby massage, etc. Focus on vulnerable families, with the main provision being the 0-2 pathway which supports families from pregnancy to 2 year old checks.

8. Youth Offending Service – offering preventative services young people aged 8-15 at risk of offending.

Requests for help are made by using our Request for Service online form.  Requests for help can be made by a young person themselves, their family, friends or by professionals supporting them.

Referrals need the consent and engagement of families.If you are concerned that a child is at immediate risk of harm, referrals should be made by telephone to First Response on 0116 305 0005.

Blaby, Charnwood, Harborough, Hinckley and Bosworth, Melton, North West Leicestershire, Oadby and Wigston
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