Emergency housing support
If you need emergency housing outside of normal office hours, call the number for your area:
- North West Leicestershire District Council – 01530 833373
- Hinckley and Bosworth Borough Council - 01455 251 437
- Harborough District Council - 01858 828 282
- Melton Mowbray Borough Council – 01664 502 502
- Blaby District Council – 0844 736 9545
- Charnwood Borough Council - 0333 200 8811
- Oadby and Wigston Borough Council - 0800 083 969
Moving to another host
If you need to move on from your current host often Ukrainian guests best option is another host. We can support you to find a new host. We do have new hosts in many areas of the county.
If your host has told us the hosting will come to an end we will get in touch with you – otherwise speak to your Support Officer or contact HomesforUkraine@leics.gov.uk
Our support team
Our team includes housing options officers who offer support and a tailored pathway to help guests towards renting privately, where this is appropriate and affordable for them. This includes:
- housing related financial advice (explaining Universal Credit, expected bills and other costs)
- practical support (with viewings, form fillings and setting up accounts with energy providers if necessary)
- follow up visits to make sure guests are settled and stable
Our team have produced a booklet of initial information about housing options available to Ukrainians in the UK, please read this first and get in touch with us to let us know what further support you need.
Housing Online Drop-in Sessions
It can be challenging to find and maintain housing in the UK.
You can have a number of options available for your independent living when you are ready to move on from your hosted accommodation.
To understand housing in the UK, your options and your rights and responsibilities we have put together a set of recurring drop-in sessions to guide you through any stage of housing you are at.
There are currently no sessions in place, but more will become available in March 2026.
For more information speak to your Support Officer or contact HomesforUkraine@leics.gov.uk