Contact us | Leicestershire County Council

Some of our forms will be unavailable Sunday 8 March 2026, 4am to Monday 9 March, 9am, due to scheduled IT maintenance. We apologise for any inconvenience caused.

Find out our opening times, how to get in touch and how to give us your feedback

Opening times and contact information

Find out when our customer service centre and County Hall is open.

Complaints and comments

If you need to tell us about the standard of service you expect from us, you can make a complaint, comment or even a compliment.

Pay an invoice

If you’ve received an invoice from us you can pay it online.

Using your Self account

Signing up for a Self account allows you to view your form submissions and stay up to date with the progress of your online applications.

Hire a room

We have lots of venues and rooms you can hire for events such as meetings, conferences and team building sessions.

Media

Information on how to contact our media team.

Using your Leicestershire Services Portal account

Signing up for a Leicestershire Services Portal account allows you to view your form submissions and stay up to date with the progress of your online applications.