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Trading standards

Find out about scams and how to report a rogue trader

Find out about food alerts

Citizens Advice consumer service

For any additional trading standards matters that you would like to report/need advice about, please contact the Citizens Advice consumer service or call its consumer helpline on 03454 040506.

  • Business advice 

    Find out about the business advice we offer, our enforcement role and how to contact us.

  • Weights and measures 

    You can have most types of weighing and measuring equipment, including scales in shops, measures in pubs and petrol pumps tested by our qualified weights and measures inspectors.

  • Report animal health and welfare issues 

    If you're concerned about the welfare of any farm animals, you can use this form to report it.

  • Trading Standards licences 

    Our Trading Standards Service is responsible for issuing a selection of licences to businesses based in the county. This includes weighbridge operator certificates, petroleum and explosives storage licences.

  • Protect yourself from door step rogue traders or cold callers 

    A cold caller or door step rogue trader is someone who may call or visit you and try to sell you something or offer home improvements, without you asking them to do so.

  • Scams 

    Scams are dishonest schemes, with the aim of tricking you into giving away your money.

  • Report the sale of fake alcohol or cigarettes 

    You can report traders and / or individuals who are selling cheap illegal tobacco products - including cigarettes and hand rolling tobacco.

  • Report underage sales 

    You can report traders who are selling age restricted products to children.

  • Buying a second-hand car 

    For many people this is the second most expensive purchase you’ll make other than when you buy a property.

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