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CORONAVIRUS UPDATE

Our response to the coronavirus outbreak is continuing – and our focus is on keeping critical services running, particularly those supporting vulnerable people.

We’re also supporting residents, communities and businesses by bringing back services, where we can, in line with the latest Government guidance.

Find out more about the support and guidance available, and any changes to our services.

Advice and support on Coronavirus (Covid-19) 

Important links

Affected council services 

How you can help 

Sign up for Coronavirus updates 

Data protection and privacy

a virtual padlock infront of rows of data

How and why we use your information, how you can make a subject access request or complain if you’re unhappy with how we handle it.

  • Collecting and using your information 

    We use personal and sometimes sensitive (special) information to carry out our duties and deliver services.

  • Storing your information 

    We’ll only keep your information for the minimum period necessary. After this time, information is deleted / destroyed in accordance with Council policy.

  • Protecting your information 

    We’re committed to delivering excellent services whilst protecting service users personal information and data.

  • Fair processing notices 

    You can learn more about how, why and what information we use to support or provide specific services.

  • Requesting personal information 

    The Data Protection Act allows you to find out what information the council holds about you. This is known as the right to "subject access".

  • Sharing your information 

    The council will only share your information where it is required to do so, for example where services are delivered jointly with other organisations. We’ll tell you who those other organisations are when we gather your information.

  • Make an enquiry or lodge a complaint 

    You may request to see a copy of the personal information we hold about you.

  • CCTV systems used by the council 

    Closed circuit television cameras (CCTV) are used by Leicestershire County Council predominantly for the prevention and detection of crime and health and safety.

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