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Data protection and privacy
How and why we use your information, how you can make a subject access request or complain if you’re unhappy with how we handle it.
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Collecting and using your information
We use personal and sometimes sensitive (special) information to carry out our duties and deliver services.
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Storing your information
We’ll only keep your information for the minimum period necessary. After this time, information is deleted / destroyed in accordance with Council policy.
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Protecting your information
We’re committed to delivering excellent services whilst protecting service users personal information and data.
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Fair processing notices
You can learn more about how, why and what information we use to support or provide specific services.
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Requesting personal information
The Data Protection Act allows you to find out what information the council holds about you. This is known as the right to "subject access".
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Sharing your information
The council will only share your information where it is required to do so, for example where services are delivered jointly with other organisations. We’ll tell you who those other organisations are when we gather your information.
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Make an enquiry about your data or lodge a complaint about it
You may request to see a copy of the personal information we hold about you.
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CCTV systems used by the council
Closed circuit television cameras (CCTV) are used by Leicestershire County Council predominantly for the prevention and detection of crime and health and safety.