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Report a flood
Depending on what has caused the flood you will need to contact different organisations
Who to contact to report a flood
Depending on what has caused the flood you will need to contact different organisations:
Flooding from a watercourse, surface water or groundwater
Contact Leicestershire County Council LLFA using our flood reporting form.
- If you cannot complete the above form, please contact FRM directly at:
- flooding@leics.gov.uk
- Telephone: 0116 305 0001
Flooding from a blocked highway drain
Contact the Highways Drainage report an issue using our Report It form.
- Telephone: 0116 305 0001
Flooding from a river, reservoir or coastal water
Please contact the Environment Agency via:
- The Environment Agency Floodline 0345 988 1188
- The Environment Agency Incident Hotline 0800 80 70 60
Flooding from a public foul or surface water sewer, or a water main
Contact your water company:
Contact details for help or information
- If there is an immediate risk to life or health, contact the emergency services, call 999.
- If there is a health emergency or ongoing medical conditions as a result of a flood contact your local GP or call 999 depending on the severity of your situation.
- For sandbags and assistance with housing and shelter contact your district council.
- Advice on planning for floods and anyone affected by a flooding is available through the Leicestershire Local Resilience Forum (LLR prepared).
Internal drainage boards
The Trent Valley Internal Drainage Board is responsible for providing surface water drainage and maintaining watercourses within their district.
More information on the Trent Valley Internal Drainage Board, including a map of the area they cover, is available on their website