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Report a flood
Find out who to report a flood to and what to do during a flood.
Councils, emergency services and the NHS work together to help people prepare for flooding – and to stay safe.
We advise you:
- To sign up for flood alerts
- To prepare your home
- To check before you travel – find live travel updates online, by following Area Traffic Control on Twitter or by listening to local radio
- Not to drive through flood water
- For sandbags, or assistance with housing and shelter, contact your local district/borough council
If you or anyone else is in danger as a result of a flood, call 999
Who to contact to report a flood
Depending on what has caused the flood, you will need to contact different organisations:
Flooding from a watercourse, surface water or groundwater
Contact our Lead Local Flood Authority (LLFA) using our flood reporting form.
If you cannot complete the above form, please contact our flood risk management directly at:
- flooding@leics.gov.uk
- Telephone: 0116 305 0001
Flooding from a blocked highway drain
Contact the Highways Drainage service or report an issue using our Report it form.
- Telephone: 0116 305 0001
Flooding from a river, reservoir or coastal water
Please contact the Environment Agency via:
- The Environment Agency Floodline, call 0345 988 1188
- The Environment Agency Incident Hotline, call 0800 80 70 60
Flooding from a public foul sewer, surface water sewer or a water main
Contact your water company:
Contact details for help or information
- If there is an immediate risk to life or health, contact the emergency services, call 999.
- If there is a health emergency or ongoing medical conditions as a result of a flood, contact your local GP or call 999 depending on the severity of your situation.
- For sandbags and assistance with housing and shelter, contact your district council.
- Advice on planning for floods and anyone affected by a flooding is available through the Leicestershire Local Resilience Forum (LLR prepared).
Internal drainage boards
The Trent Valley Internal Drainage Board is responsible for providing surface water drainage and maintaining watercourses within their district.
More information on the Trent Valley Internal Drainage Board, including a map of the area they cover, is available on their website