Report a flood

Who to contact for help or information

• For help protecting your property contact the emergency services, call the non-emergency number 101.
• If there is an immediate risk to life or health, contact the emergency services, call 999.
• If there is a health emergency or ongoing medical conditions as a result of a flood contact your local GP or call 999 depending on the severity of your situation.
• For sandbags and assistance with housing and shelter contact your district council.
• Advice on planning for floods and anyone affected by a flooding is available through the Leicestershire local Resilience Forum (LLR prepared).

Who to contact to report a flood

Depending on what has caused the flood you will need to contact different organisations.

Flooding from:

• A main River
• A reservoir 
• Coastal water

Contact the Environment Agency – Floodline: 0345 988 1188

Check flood warnings and river levels

Flooding from:

• Surface water
• An ordinary watercourse (smaller watercourses, ditches and streams etc.)

Contact Leicestershire County Council (Lead Local Flood Authority)

You can use our flood reporting form to notify us of floods (where flooding source is not within our jurisdiction it will be recorded and the appropriate body will be notified).

Flood reporting form    PDF, 1mbOpens new window

You can return completed forms to us by email flooding@leics.gov.uk or by post:

Lead Local Flood Authority
Environment & Transport Room 700
Leicestershire County Council
County Hall
Glenfield
LE3 8RA

Telephone: 0116 305 0001

Flooding from:

• Roadside drains

Report flooding on a road or caused by a blocked public drain online, or telephone: 0116 305 0001.

Flooding from:

• Public foul and surface water sewers
• A water main

Contact your water company: Anglian Water or Severn Trent

Internal drainage boards

The Trent Valley Internal Drainage Board is responsible for providing surface water drainage and maintaining watercourses within their district.

More information on the Trent Valley Internal Drainage Board, including a map of the area they cover, is available on their website

Further reading