Education and children

Duty Line Numbers

If you have any queries or concerns, please call the following:

  • Family information: 0116 305 6545
  • If you are concerned for the safety of a child, please call Children's Duty First Response: 0116 305 0005
  • For Educational Health and Care Plans or Assessments, please contact SENA on: 0116 305 6600
  • For impartial information and advice relating to SEND, please call SENDIASS: 0116 305 5614
  • For education psychological evaluations, call Educational Psychology: 0116 305 5100
  • For young children with needs, call Early Years SEND and Inclusion Team:  0116 305 7136 (lines open daily from 9:00 to 12:00)
  • For children missing education or a child with medical needs, call Education and Inclusion Team: 0116 305 2071
  • For Autism Outreach, Visual/Hearing Impaired, call The Specialist Teaching Service: 0116 305 9400
  • General Enquiries call: 0116 305 0002
  • For school closures or concerns the Education Effectiveness Team: 0116 305 3365

See also: our latest information on Free School Meal (FSM) vouchers.

Group of children and staff members smiling

Children are invited to attend free holiday clubs over the festive holiday

Parents and carers have until January 15 2024 to make primary school applications for next year

Charlie from Coalville, now aged 15, cares for his mother Sarah after she was in a serious car accident. As a young carer, he now receives support from the council