How we work

Find out more about us, including our service delivery, enforcement and inspections work.

Service delivery

Read about our service delivery and the objectives we aim to achieve.


Businesses and individuals must comply with the law. How the council deals with non-compliance is explained in the enforcement policy document below:

Food and feed enforcement

How we conduct our food and feed work is detailed in the food and feed enforcement plan below:

Routine inspections

We carry out routine inspections of businesses, the following document explains what you can expect when we visit your business.

Under age sales test purchasing

To make sure that shops are complying to age restricted sales legislation, ie. tobacco and alcohol, the council carries out test purchases. How it decides which shops to test is detailed in: