Home Business and consumers Trading standards Business advice We offer business advice to Leicestershire businesses on all the legislation we enforce including weights and measures, food, safety and consumer protection. For further details and our fees, please see ourBusiness advice policy PDF, 76 kbOpens new windowYou might find the answer to your query on the Business Companion website.For support and comprehensive advice on starting, funding or growing your business in Leicestershire visit the Leicester & Leicestershire Local Enterprise Partnership (LLEP) - Business Gateway.Please note: we can only assist businesses based in Leicestershire.Ways to contact usLeicestershire Businesses can contact us using the contact details on the right.Please include:your business or trading nameyour address in your email or letter.Service planYou can read the Trading Standards service plan to find out the department's aims and objectives in providing fair and safe trading environment.Trading Standards - Service plan PDF, 1.29 mbOpens new windowEnforcementBusinesses and individuals must comply with the law. How the Council deals with non-compliance is explained in the enforcement policy document below:Trading Standards Service – Enforcement Policy PDF, 860 kbOpens new windowTrading Standards – Enforcement of Food and Animal Feed Standards 2017-18 PDF, 336 kbOpens new windowTrading Standards - Enforcement Programme for Aerosol Paint Products 2017-18 PDF, 53 kbOpens new windowTrading Standards - Enforcement Programme for Tobacco Products 2017-18 PDF, 58 kbOpens new windowUnder age sales test purchasingTo make sure that shops are complying to age restricted sales legislation, ie tobacco and alcohol, the Council carries out test purchases. How it decides which shops to test is detailed in the Selection of retail premises selling age restricted products policy PDF, 62 kbOpens new windowRoutine inspectionsWe carry out routine inspections of businesses, the following document explains what you can expect when we visit your business.What to expect when we visit your business PDF, 79 kbOpens new windowComplaints and appealsComplaintsIf you are not happy about the level of service you have received, you can contact us to complain – please see the Corporate complaints procedure.AppealsIf you do not agree with a notice, an instruction or compliance advice issued by a Trading Standards Officer, you can appeal against the decision. Details of how to appeal are in theTrading Standards appeals procedure PDF, 56 kbOpens new window Help us improve this page Hide content Was this page helpful? Yes It was helpful, but Please select a reasonthere's a broken link it's hard to understand it's incorrect it's outdated it's too long Other No Please select a reasonit didn't answer my question it's not detailed enough it's hard to understand it's incorrect it's outdated it's too long Other Details Email address We’ll only use this to ask for more detail if we need to.