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All payment forms - due to a technical problem all online payment forms are currently not processing payments. Do not try to make online payments at this time. We apologise for any inconvenience while we work to resolve the issue.


We are taking the necessary immediate and longer-term steps to support and protect residents, staff and partners. Our focus is on keeping critical services running, particularly those supporting vulnerable people.

Find out more about the support and guidance available, and any changes to our services.

Advice and support on Coronavirus (Covid-19) 


They can arrive through email, post, online, over the phone or from someone knocking on your door.

Scams are dishonest schemes, with the aim of tricking you into giving away your money. Scammers will often target vulnerable people, as well as businesses.

Scams can include misleading claims about various goods and services.

Citizens Advice has information on different types of scams.

Beware of COVID-19 scams (National Trading Standards website).

Report a scam

If you or someone you know have been targeted by a scam and you would like to report it or want advice, contact the Citizens Advice consumer service or call it's consumer helpline on 0808 223 1133.

If you know the scam has come from abroad also known as distance selling, you can report it to

Action Fraud provide advice on staying safe online. You can also contact them to report an email or internet scam.

Reduce unwanted calls and mail

Mail Preference Service can help to reduce unsolicited mail, you can also call on 0207 291 3310.

Telephone Preference Service can reduce unwanted calls, you can call on 0345 070 0707. 

Friends against scams

You can also become a Friend Against Scams  and learn how to recognise scams and protect yourself and those you know from becoming a scam victim.

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