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New national Covid tiers have been announced

From 2 December, Leicestershire moves into Tier 3 – we're working through what this means for our services and we’ll update our website when we can. In the meantime please check back for updates, and find out more about the new restrictions at


Latest data on cases in Leicestershire

Covid-19 test sites in Leicestershire

Sign up for the council's coronavirus updates 

Urgent help with mental health


Phone 999 if you think you or someone else might be in danger.

If you or the person you care for is already getting help from us

During office hours contact Adult Social Care:

  • telephone: 0116 305 0004
  • Monday to Thursday, 8.30am to 5pm
  • Friday, 8.30am to 4.30pm

Outside office hours:

  • telephone the Emergency Duty Team on 0116 255 1606.

If you're not getting help from us

If you need support with your mental health, speak to your GP (doctor). You'll need to register with one if you don't have one.

If your GP's surgery isn't open:

  • telephone the surgery - the answerphone message will tell you the number for the out-of-hours service which is available 6.30pm to 8am on weekdays and all day at weekends
  • telephone the NHS 111 service available 24 hours a day to find out what other help is available for a mental health crisis
  • go to the Leicester Royal Infirmary Urgent Care Centre.

Confidential helplines

Talk to someone confidentially over the phone, by email or visit a branch or drop-in centre.

Leicestershire Helpline

If you're an adult and live in Leicestershire, mental health crisis support is available:


If you have feelings of distress or despair:

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