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Covid tiers latest

Leicestershire is now in national lockdown – here’s the latest information on our services. You can find more information about restrictions at

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We help anyone living or working in the borough of Charnwood by providing information and advice through trained generalist advisers and specialists. The service we provide is free, independent, confidential and impartial.

The advice we give covers all categories of social welfare law and benefits, debt, housing, employment, consumer, family and relationship issues and basic immigration queries.

Drop ins operate in Loughborough on:
Mondays - 9.30 am to 4 pm
Tuesday and Wednesdays - 9.30am to 12.30 pm
Thursdays - 9.30 am to 6 pm

Drop-ins operate at 47a Charnwood Road, Shepshed.LE12 9QE on:
Wednesdays - 9.30 am to 1 pm and Fridays 9.30 am to 12.30 pm

Our advice line 03444 111 444 is open 9 am to 5 pm, Monday to Friday.


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