What to do if you feel that you’ve not received the standard of service or decision that you expect and how to appeal.
You can appeal to a tribunal or make a complaint if you’re unhappy with your child’s Education, Health and Care (EHC) Plan or if you disagree with our decision not to assess your child or give them an EHC Plan. As of 3 April 2018 a two year national trial begins to extend the power of the special educational needs and disability (SEND) tribunal.
Contact us if you want to complain about the care of a child, adoption services, care and supervision orders or special guardianship support services.
What to do if you want to complain about a school.
You can get advice, information and someone to speak for you if you’re having difficulties with getting your child the help and care that they need. The organisations that offer advice and someone to speak for you are independent of Leicestershire County Council, schools and the health service.