You can apply for an older person's bus pass for free travel on the bus anywhere in England during off-peak times.
Check if you are eligible before applying. You must be at least the female state pension age, it doesn't matter if you're male or female.
Note: Applications can be made up to 1 month before your eligibility date.
You’ll need to upload:
A passport style photo
Your photo must be:
You must:
If your photo doesn’t meet this standard it will delay your application.
Identification
Our online form now uses a built-in ID and address checking service that does a 'soft search' against your credit file. This won't affect your score and will only be visible to you and the company who carried out the search but won't be visible to any other company viewing your credit file.
This service is operated by our partner Transunion UK Ltd. You are free to opt-out of this service if you prefer, but you will be required to upload proofs of your identity and address as part of the process instead.
Important: In some cases, you may get your pass before your eligibility date. If this happens, do not use your pass before you become eligible. If you try to use your pass earlier, it will not work and could lead to your pass being confiscated.
We aim to process online applications within 20 working days.
We recommend applying online. If you’re unable to apply online you can contact customer services to discuss further accessibility options.
You can use your pass at off-peak times for free travel
This pass is only valid for you. Don't let another person use your pass. Your right to free travel is not transferable.
Only the pass most recently issued to you, is valid for travel. If you lose your pass and get a replacement, your original pass won't be valid, even if you later find it. You're likely to be refused free travel if you present anything other than your most recent pass.
There is a reduced fare for concessionary pass holders in accordance with the standard time constraints of their pass, on the days the services are running. See Leicester’s Park and Ride Service for details of concessionary fares, route information and timetables.
You will not be able to use your Older Person’s Bus Pass to travel for free or at a reduced rate on trains. Whilst certain discounts may be available on trains within Leicestershire for older and disabled travellers, these are solely at the discretion of individual rail operators and those discounts are not administered or reimbursed by Leicestershire County Council.
You won't need to renew your bus pass when it expires.
We'll renew it automatically and send your new one in the post at least 3 weeks before your current pass runs out. Please make sure that you keep us informed of any changes to your name or address.
If you do not receive your pass automatically, please contact customer services.
You can tell us online about any changes to your name or address.
Please tell us if your bus pass has been lost, stolen or damaged - you can request a replacement bus pass if needed.
