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Focussed on your face and not contain any background objects
Make sure your hair doesn’t cover your eyes
Remove tinted glasses or sunglasses if possible
If your photo doesn’t meet this standard it will delay your application.
You won’t need to upload an identification document if you choose to use our online validation system supplied by Call Credit, it's only used for the purpose of the application process. Alternatively you can upload an identification document
The identification document must show your name and date of birth. We accept:
You can use your pass at off-peak times for free travel
Monday to Friday: 9.30am - 11pm
Weekends: All day
Leicester Park & Ride services
There is a reduced fare for concessionary pass holders in accordance with the standard time constraints of their pass, on the days the services are running. See www.leicesterparkandride.co.uk for details of concessionary fares, route information and timetables.
Renewing an older persons bus pass
You won't need to renew your bus pass
We'll renew it automatically and send your new one in the post at least 3 weeks before your current pass runs out.
Changes to personal details
Please tell us about any changes to your name or address using our online form
If you’re telling us about a change of name you’ll need to upload a copy of an official document, such as a marriage certificate, as proof of your new name.
If your address has changed, you’ll need to upload a copy of a utility or council tax bill as proof of your new address.