Skip to main content

Telephone network issues

We are aware of an issue affecting incoming and outgoing calls. We are working with our supplier to resolve this.

For other ways to contact us, visit the Opening times and contact information page.

We apologise for any inconvenience caused.


Our response to the coronavirus outbreak is continuing – and our focus is on keeping critical services running, particularly those supporting vulnerable people.

We are currently working through the detail of the latest government announcements which affect Leicester city and parts of the county. 

Find out more about the support and guidance available, and any changes to our services.

Increased restrictions for Leicester and parts of Leicestershire  

Warm homes service

The council’s Warm Homes service provides free advice and information on ways to manage heating costs and stay warm in your home. Find out more at the First Contact Plus website.

Warm homes fund

Grants to deliver first-time gas central heating systems to eligible homes are available through the Leicestershire Warm Homes Fund.

Top of page