Making a request

We keep a record of Freedom of Information requests and responses in our disclosure log. Your request may have been answered before and you can search the disclosure log online.

Requests for information must be made in writing. To make a request you can:

• Complete the online FOI request form
• Email foi@leics.gov.uk
• Write to Freedom of Information, Business Support Services, Corporate Resources, Room G40, County Hall, Glenfield, LE3 8RB

Please include:

• what you would like to know
• your name
• how we can contact you

Responding to your request

When we receive your request, we will acknowledge it within 3 working days and provide a response within 20 working days.

We will always try to release as much information as possible; however, there are exemptions that stop certain information being released.

If any exemptions apply to your request, you’ll be told what they are and why they apply.

If you're not happy with how your request was processed, you can make a complaint and ask us to review our decision.

Further information about your rights to information is available from the Information Commissioner's Office.

Further reading