Making a request

We keep a record of Freedom of Information requests and responses in our disclosure log. Your request may have been answered before and you can search the disclosure log online.

Requests for information must be made in writing. To make a request you can:

• Complete the online FOI request form
• Email foi@leics.gov.uk
• Write to Freedom of Information, Business Support Services, Corporate Resources, Room 174, County Hall, Glenfield, LE3 8RA

Please include what you would like to know, and how we can contact you.

Responding to your request

When we receive your request we will acknowledge it within 3 working days and provide a response within 20 working days.

We will always try to release as much information as possible; however there are exemptions that stop certain information being released.

If any exemptions apply to your request, you’ll be told what they are and why they apply. The Information Commissioner has more information on exemptions.

You can challenge any decisions you disagree with. More information is available through the Information Commissioner.

Further reading