Data protection and privacy

We use personal and sometimes sensitive (special) information to carry out our duties and deliver services.

We’ll only keep your information for the minimum period necessary. After this time, information is deleted / destroyed in accordance with Council policy.

We’re committed to delivering excellent services whilst protecting service users personal information and data.

A Caldicott Guardian is a senior person within an organisation who processes health and social care personal data.

You can learn more about how, why and what information we use to support or provide specific services.

The Data Protection Act allows you to find out what information the council holds about you. This is known as the right to "subject access".

The council will only share your information where it is required to do so, for example where services are delivered jointly with other organisations. We’ll tell you who those other organisations are when we gather your information.

Read about our use of automated systems, including artificial intelligence (AI) tools.

You may request to see a copy of the personal information we hold about you.

Closed circuit television cameras (CCTV) are used by Leicestershire County Council predominantly for the prevention and detection of crime and health and safety.