Invoices and credit notes - important changes

Information for suppliers on changes to making payments

Please submit your invoices in PDF format to for processing.

If you have no option but to send an invoice by post, the address for invoices is: 

Leicestershire County Council
PO Box 1477

Invoices submitted by email, will be processed up to 3 days earlier than postal invoices..

The invoices/credit notes must state the above address to ensure payment, otherwise they will be returned and payment will be delayed.

Your invoice should clearly state your Purchase Order number (PO), otherwise this could delay payment. Please Do Not accept an order without the appropriate Purchase order number.

One invoice/credit should be submitted per PDF document without any additional attachments. Where there are attachments these must be sent separately to the contact name on the order you received from Leicestershire County Council.

If you have a locally agreed arrangement for an alternative address to send invoices please confirm this is still valid with your contact name.

Should you have any queries please contact the EMSS Service Desk via email or telephone 0300 30 30 222 (Option 1, Option 1) quoting your unique supplier identification number.

Please note this does not affect invoices sent to and paid directly by Schools. Invoices paid by the Schools need to be sent direct to the School that requested the goods/services.