Please make sure that you have your National Insurance number available and remember to quote it, along with your full name and date of birth on all correspondence.
Contacting the Pensions Team directly
Online: Pensions enquiries
Post: The Leicestershire County Council Pension Section, County Hall, Glenfield, Leicester, LE3 8RB.
If you’ve received a letter from a member of the Pensions Team, their name, direct telephone number and email address will be included on the letter.
By phone: 0116 305 7886
Phone lines are open 9am – 2pm Monday to Friday.
To protect your personal information the Pension Section will ask you a number of security questions. If you want someone else to telephone on your behalf you will need to confirm this to the Pension Section during the phone call. The Pension Section will not provide any personal data to another party without your prior approval.
Online pensions self-service
The online service can tell you the current value of your pension or predict a future value, you can also see your annual statement too.
The benefits projector can show what effect different retirement dates could have on your pension.
We will only provide a written forecast if you need an estimate for a reason which is not covered by the calculator, i.e. redundancy or you are planning to retire in the next 12 months. If you are thinking about taking Flexible Retirement (FR) you’ll need to contact your employer first, as all FR estimate requests must come through them. The Pension Section does not provide ill health benefits under any circumstances until the tier awarded by the employer is known.
If you need assistance with the self-service website, or have a problems with your online account, please contact us using our online form Pensions enquiries