Behaviour
The Councillor’s (or members) code of conduct aims to promote high standards of behaviour.
It also applies to co-opted members.
County councillors must comply with the Code when they:
- act in the capacity of a member of the authority
- conduct the business of the authority
- represent the authority on any other body, except if it’s another relevant authority, when they will follow that authorities’ code of conduct.
Councillors must behave in a way that follows the 7 Principles of public service:
- Selflessness
- Integrity
- Objectivity
- Accountability
- Openness
- Honesty
- Leadership
The Members' Code of Conduct is Part 5a of our Constitution
Interests
They must also declare and register any personal and business interests.
Complaints
If you would like to make a complaint about the conduct of a councillor, please read the guidance before doing so and you will need to make reference to the Members' Code of Conduct above:
Please note:
- Complaints can only be accepted in writing or by email.
- Complaints can only be accepted in respect of a Member’s conduct at a time when they were acting in their capacity as a Councillor; the Council has no jurisdiction over the conduct of a Councillor who is not either acting in their capacity as a Councillor, conducting the business of the Council or representing the Council or its views.
- The Council is unlikely to be able to keep your identity or the information you provide confidential if you make a complaint. If you have serious concerns about disclosure of your name and a summary of your complaint, you can indicate this in the complaint form.
- An officer from the Council may contact you personally to go through the details of your complaint.
When you are ready, complete the online councillor complaint form.
If you’re unable to use the online form, send your complaint by email to democracy@leics.gov.uk or in writing to the address shown on this page.
Member Conduct Decisions
Decisions regarding complaints are mostly taken by the Member Conduct Panel. It meets on an ad hoc basis and details of these meetings can be found on the Committee details page of the Democracy website.
Reports presented to the Panel are usually treated as confidential until an investigation has been carried out resulting in a finding that the Code of Conduct has been breached.
Most often, however, complaints will be informally resolved by agreement between the parties, without the need for a formal investigation. This is usually by way of an apology which is offered and accepted. In circumstances where the Panel requests that such an apology be made public, these are published below.
Public apology
Following the decision of the Member Conduct Panel on 29 January 2026, Mr Robinson CC has made the following public apology:
Public Apology to Lauren Haslam, former Monitoring Officer
Firstly, I would like to offer my sincere and public apologies to Lauren Haslam, the former monitoring officer at the County Council, about my behaviour towards her.
I regret the comments that I made and for any hurt or distress caused.
I am willing to accept the recommendations of the Panel, specifically to undergo training on the Members’ Code of Conduct and on the Member-Officer protocol, to help develop my understanding of being an elected member of the County Council.
I’d like to thank the Members of the Panel for their time and their endeavours on this matter.
Please accept my apologies once again and through your good offices, convey them to Lauren Haslam.
Yours sincerely,
Kim Robinson CC
Member for Braunstone Electoral Division