Your feedback matters
We have worked with members of our engagement panel and users of our services, with varying adult social care needs, to improve our customer feedback survey.
Tell us about your experience
We are currently piloting the new feedback form with the following, before we roll this out countywide early 2026:
- Hinckley and Bosworth area residents
- Young Adults with Disabilities Team
- Home First Countywide Team
- Residential Review and our Occupational Therapy teams
If you are part of the above and have been in contact with us, either through an assessment or a review of your current service, good or bad, we want to hear from you:
If you would like telephone support to complete the survey, phone: 0116 305 5066
Your feedback is vital in helping us to improve adult social care services.
You can still contact us
If you have feedback about your experience with adult social care services but do not live in the Hinckley and Bosworth area (nor part of the teams mentioned above), there are other ways to contact adult social care services. The page also contains information about how to find your allocated social care worker and their contact details.