the website work better, as well as to provide information on how
the site is used. By continuing to use our site, we’ll assume you’re
okay with this.
Read more about the Cookies used here.
are receiving support from Adult Social care and your needs have changed and you
don’t have an allocated social care worker
have any other enquiry about Adult Social Care
Due to the ongoing impact of the Coronavirus pandemic, we are currently experiencing delays in answering calls - we are working hard to get to you as soon as we can.
We are currently only able to deal with urgent or high risk calls via the phone. For non-urgent enquiries, we encourage you to use the links below where we have self-assessment forms available which will filter through to the appropriate team:
Telephone: 0116 305 0004 Deaf or hard of hearing: text 07949 633 788 instead Monday to Thursday, 8.30am to 5pm Friday, 8.30am to 4.30pm
Emergencies / out of hours
Telephone the Emergency Duty team on 0116 255 1606 if you need to speak to adult social care outside of normal office hours.
Local Social Care Offices
Visits to the buildings below are by appointment only and can be arranged via your allocated worker. If you have an allocated worker, your worker should have passed their contract details on to you. If you do not have an allocated worker, please call the Customer Service Centre on 0116 305 0004.