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another resident of a care home or other users of a service
someone paid to provide a health or social care service
What happens after you report abuse
We will take steps to ensure the immediate safety of the adult at risk and anyone else who may be affected.
We'll then talk to the person about what they want to happen, investigate the allegations of abuse with our partner agencies, and take appropriate action. This is called a safeguarding enquiry.
If the adult at risk is unable to speak for themselves, they can choose someone to act on their behalf such as a friend or family member. If this isn't possible we can arrange for an independent advocate to support them.
We will always do what we can to prevent abuse happening again. We'll keep everyone involved informed of the outcome and provide support where needed.