The Household Support Fund is now closed and no further applications can be made. You may want to take a look at information about a new 'emergency' fund: Crisis and Resilience Fund.
Full details on the support that was available and any restrictions is detailed in the policy document:
Successful applications
If your application was successful, you will have received confirmation of your vouchers. Find some Frequently Asked Questions (FAQs) below:
Food vouchers
If you're in receipt of food vouchers, you'll receive instructions on how to claim your vouchers online.
The code must be used to get the full amount of vouchers in one go. The vouchers are valid for 3 months from the date they're sent to you by Evouchers.
If you're struggling to access your vouchers because you don’t have access to the internet or a mobile device to receive and store the vouchers on, and don’t have any friends or family to help, then your vouchers will be sent to the professional who submitted your application.
Food vouchers can be used in any of these supermarkets chains and you can choose the most convenient supermarket for you:
- Aldi
- Asda
- B&M
- Farmfoods
- Iceland
- Marks & Spencer
- Morrisons
- Sainsbury’s
- Tesco
- Waitrose
Fuel vouchers
If you're in receipt of Wonde/fuel e-vouchers, you can visit the e-vouchers website for helpful advice which explains how you can redeem your PayPoint energy or cash out voucher.
If you're in receipt of a pre-paid energy card, you can visit the e-vouchers website for helpful advice which explains how you can access your pre-paid card.
What if there's a problem with my code or vouchers?
If you're in receipt of Wonde/fuel e-vouchers and you're experiencing issues, please email support@evouchers.com.
After reading this, I think I’m eligible for Free School Meals, what do I do?
If your child does not currently receive free school meals but you think they qualify, please apply online through the free school meals website as soon as possible. This is the quickest and easiest way for your eligibility to be assessed.
For information only
Previous reports for the fund: