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Find someone to talk to about caring

If you have identified yourself as a carer, we know that you may not have much spare time. There are a number of organisations that can help you find the information, advice, support and activities, you need as a carer. 

Support for carers 

Whether you care full time or just a few hours a week, we provide info and advice service for carers in Leicestershire through Support for Carers. Their services include:

  • telephone advice line. Telephone: 01858 468 543 during office hours Monday to Friday or email: maureen@supportforcarers.org
  • telephone befriending service - for people who feel isolated and haven’t got support from family and friends
  • buddying scheme – get to know other carers in the same situation as you.
  • local carers support groups and other social community groups they can put you in touch with
  • carers id cards to record the telephone numbers of people to contact in an emergency and to alert the emergency services that you are caring for somebody who may need help back at home
  • help completing a carer’s assessment to see whether you might be eligible for support.

Carers UK 

We would encourage all of our carers in Leicestershire to register with Carers UK so that we can provide you with a wide range of online resources to help make your caring role easier including:

  • Online courses -  to help you to identify the support you need, manage your time effectively and understand the role of nutrition for you and the person you care for
  • Online guides - about your rights,  speaking up for yourself and the person you care for, and practical and financial support available
  • App - to help you to manage, coordinate and share all the tasks you need to help you to care and manage your own time more effectively
  • Questionnaire - to guide you on things like benefits and entitlements which then provides you with an action plan

To access these digital tools and resources, you’ll need to go to ‘Digital resource for carers’ and create an account by entering your email address and a password. You'll also need your free access code DGTL7729.

Create an account with Carers UK Digital resource 

The Carers UK helpline is open Mondays and Tuesdays on 0808 808 7777 or you can email advice@carers.org

Other places to get information, advice and support

The NHS Carers Direct Helpline and web chat is available Monday to Friday, 9am to 8pm and weekends, 11am to 4pm. Telephone: 0300 123 1053.

Carers Trust has online help and advice.

Our Local Area Co-ordinators may be able to put you in touch with a support group in your community. Email: simon.dalby@leics.gov.uk.

Visit First Contact Plus for health and social care information and advice in Leicestershire. By making a self-referral, you will get a call back within 2 days.

Social media (such as Facebook, Twitter) and online forums can be a convenient way to link up with other carers. You may want to consider setting up your own if you can't find one.

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