Phone 999 if you think you or someone else might be in danger.
Urgent help with mental health
For urgent help, please contact your GP/doctor (you'll need to register with one if you don't have one) or telephone the Mental Health Central Access Point on 0808 800 3302.
If your GP's surgery isn't open:
- telephone the surgery - the answerphone message will tell you the number for the out-of-hours service which is available 6.30pm to 8am on weekdays and all day at weekends
- telephone the NHS 111 service (available 24 hours a day) to find out what other help is available for a mental health crisis
- go to the Leicester Royal Infirmary Urgent Care Centre
Confidential helplines
Talk to someone confidentially over the phone, by email or visit a branch or drop-in centre.
If you find that you need extra support regarding substance misuse and issues with mental health, you can find information about local organisations that can help you on Mental Health - information, advice and support.
Mental Health Central Access Point
If you are in need of urgent NHS mental health support, you should call 0808 800 3302.
This is a 24/7 Freephone helpline for people of all ages in Leicester, Leicestershire and Rutland, provided jointly by Leicestershire Partnership NHS Trust (LPT) and Turning Point
Using Turning Point’s established Freephone number, the re-named Mental Health Central Access Point is for people of all ages, offering round-the-clock access to urgent support and solution focused conversations, signposting and referral for yourself or on behalf of someone else.
Calls are handled by Turning Point’s skilled and experienced recovery workers who can access clinical advice from Leicestershire Partnership Trust's specialist clinicians when needed. They will talk with you to agree the best support for your urgent mental health needs.
- visit the Leicestershire Partnership NHS Trust website for advice, help and support
- email Leicestershire.helpline@turning-point.co.uk for a call back or visit the Turning Point website
Samaritans
If you have feelings of distress or despair:
- telephone the free support line 116 123 (24 hours a day)
- email jo@samaritans.org
- go to the Samaritans Leicester branch to talk to someone
Resources
This set of resources is designed to help people find the right support to meet their mental health needs.
NHS Choices - Five steps to mental wellbeing takes you through ways to improve your mental health and resilience.
Adults
This poster offers quick, easily accessible contact information for key services:
This leaflet provides a more detailed list of urgent help, listening and support services and online information and advice:
This guide offers tips and advice on following the Five Ways to Wellbeing:
Pregnant women or new parents
If you’re feeling down before or after the birth of a child:
- visit NHS Choices - Feeling depressed after birth
- talk to your Midwife or Health Visitor
- contact your GP (if you aren’t registered with a GP you can find and register with a GP)
Taking care of babies and young children
- get advice about feeding your baby
- visit your local children’s centre
- find out more about Health for Under 5s
Children and young people
You can access services especially for children and young people experiencing emotional difficulties.
- Resources to support children and young people's mental health
- Health for Kids - Feelings
- Health for Teens - Feelings
- School nursing service - Confidential advice about mental health and wellbeing. Older children and teenagers can contact a school nurse by texting Chat Health on 07520 615 382. They’re open 9am to 5pm, Monday to Friday, but not on bank holidays.
- Kooth - free, safe and anonymous online support for young people
- NHS - Child and Adolescent Mental Health Service (CAMHS)
- Beyond bullying