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Become a personal assistant

If you become a personal assistant or PA, you’ll support a person who has care and support needs to live independently in their own home and local community.  

Types of support you may offer as a personal assistant: 

  • personal care – eating, washing, dressing and toileting
  • preparing meals
  • household tasks such as cleaning, laundry or gardening
  • paying bills
  • leisure and social activities
  • shopping
  • accessing work or college
  • driving someone to wherever they need to go
  • participating in hobbies
  • visiting the doctor, dentist or hospital appointment

For more information on what it’s like to be a personal assistant, visit:

Skills for care website

Video: What is the role of a personal assistant? (duration,12:11)

The benefits of working as a personal assistant

  • Flexibility – you can:
    • find hours to fit around your other responsibilities
    • work for more than one person
  • Shaping your own career:
    • the work will be unique to you and the person you are supporting
    • no two days are likely to be the same
    • opportunities to use your current skills and interests as well as developing new ones
    • often better paid than working through an agency

Terms and conditions of employment

In most cases, you’ll be recruited and employed by the person you’ll be supporting. As an employee you’ll have employment rights. 

Your employer will interview you and provide you with a job description.  

If you’re offered the position, they will:

  • arrange for you to have a Disclosure and Barring Service (DBS) check if you don’t already have one
  • decide and agree what work you will do and your working pattern
  • give you a written contract of employment of your terms and conditions, eg holidays, notice periods and redundancy
  • provide you with an induction programme
  • agree your hourly rate of pay
  • pay your wages into your bank account and be responsible for tax and NI contributions to HMRC
  • arrange for you to opt in or out of a workplace pension
  • provide access to any training you may need and specialist training related to a disability or health condition

Skills and experience

You don’t necessarily need any qualifications to become a PA. 

It is important though, that you are someone who is: 

  • reliable, dependable and trustworthy
  • kind and patient
  • caring 
  • respectful of other people’s privacy, dignity, values and beliefs and wants a job that makes a positive difference to other people’s lives
  • a good listener

If you've looked after someone in your family and now want to get back into work, you’ll have gained a lot of knowledge which means you could be ideally suited to being a PA.

Learning and Training

Skills for Care

You can find lots of information about training and courses on the Skills for Care website for PA’s and their employers.  

Skills for Care also provide a fund for employers to help with the cost of training.

Keys for Care

You might also want to look at Keys to Care developed by the relatives and residents association which act as a checklist of what to do, a reminder of what matters and a reassurance that you’re doing the right thing,  

You can get Keys for Care as a set of 12 cards on a keyring or as a free App.  

Find work as a personal assistant

Register your interest with Adult social care

If you’d like us to contact you about opportunities to work as a PA, please register online and we’ll add you to our register.

Search job websites, local organisations and publications

If the person looking for a PA is receiving financial support from Adult Social Care, they will normally advertise through the East Midlands shared services website which covers Leicester, Leicestershire, Rutland and Nottingham.  You’ll need to register on the site to search, apply and set up job alerts using the key words personal assistant and direct payments. 

You can also search local job centres on Jobsearch.direct.gov.uk and watch out for adverts in local shops, libraries, newspapers and local newsletters.

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