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Telephone network issues

We are aware of an issue affecting incoming and outgoing calls. We are working with our supplier to resolve this.

For other ways to contact us, visit the Opening times and contact information page.

We apologise for any inconvenience caused.


Our response to the coronavirus outbreak is continuing – and our focus is on keeping critical services running, particularly those supporting vulnerable people.

We are currently working through the detail of the latest government announcements which affect Leicester city and parts of the county. 

Find out more about the support and guidance available, and any changes to our services.

Increased restrictions for Leicester and parts of Leicestershire  

Stop smoking

You can get help to stop smoking.

Contact Quit Ready today

Or you can text 'ready to 66777.

We know that quitting isn’t easy but giving up smoking will offer both immediate and long term benefits to your health, family and finances.

You’re four times more likely to succeed in your quit attempt with support, and Quit Ready welcomes anyone who wants to stop smoking.  Their friendly stop smoking advisors offer you:

  • free, confidential, non-judgmental support
  • a stop smoking programme tailored to your needs
  • free nicotine medication
  • help switching from tobacco to an E-Cigarette
  • advice and information on E-Cigarettes
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