Home Roads and travel Buses and public transport Report a lost, stolen or damaged older persons bus pass If your concessionary travel pass gets lost, stolen or damaged you can request a replacement This is for use by Leicestershire County Council residents only, excluding Leicester City. If you make several requests for replacement passes, we may ask you to explain the reason for this before issuing any further passes to you.If you need a replacement pass please fill in our online formOnly the pass most recently issued to you is valid for travel. If your pass is lost, stolen, damaged or doesn’t respond to the card reader on the bus, your new pass will replace any previous pass. Your old pass will become invalid and will not work. Help us improve this page Hide content Was this page helpful? Yes It was helpful, but Helpful but, please select a reason Please select a reasonthere's a broken link it's hard to understand it's incorrect it's outdated it's too long Other No No, please select a reason Please select a reasonit didn't answer my question it's not detailed enough it's hard to understand it's incorrect it's outdated it's too long Other Details Email address We’ll only use this to ask for more detail if we need to.