We cannot accept requests to prioritise or fast-track enquiries, and you are advised to make any enquiries as early as possible. Please contact us using the email address below if you’d like to find out our current turnaround time.
Make an enquiry
Your request should include:
- a written description of the enquiry location
(e.g. land on the north side of County Hall, Glenfield, LE3 8RA) - a plan which clearly identifies the area of enquiry and the length of the network that you require researching
(e.g. Land Registry Official Title Plan or Development Location Plan) - written confirmation of your specific enquiries
(e.g. highway extents, traffic schemes, building and improvement lines)
Please send your highway record enquiry request to hre@leics.gov.uk.
Your quote
A member of the highway record enquiries team will provide you with a quote specific to your request. We aim to provide a quote within 2 working days. Each quote is valid for 30 days.
Make a payment
Your quote will redirect you to the online payment form to make a payment. If you require an invoice before you can make the payment, please email hre@leics.gov.uk.
If you are unable to pay by card, please contact us to request an invoice.
Our response
The highway record enquiries team will be notified once your payment has been received. Your enquiry will be investigated, and a response will be sent by email which will include:
- a highway extent plan (and any additional plans which may have been requested)
- a supporting letter
- a receipt of payment