Skip to main content

All payment forms - due to a technical problem all online payment forms are currently not processing payments. Do not try to make online payments at this time. We apologise for any inconvenience while we work to resolve the issue.

CORONAVIRUS UPDATE

We are taking the necessary immediate and longer-term steps to support and protect residents, staff and partners. Our focus is on keeping critical services running, particularly those supporting vulnerable people.

Find out more about the support and guidance available, and any changes to our services.

Advice and support on Coronavirus (Covid-19) 

Coronavirus update

We started our grass cutting in rural areas on 20 April 2020. This means we are cutting verges which are outside village or urban areas.

To begin with, we will only be cutting the grass in rural areas where it impacts on road user’s visibility. We will review this approach regularly to make sure we’re working safely and maintaining social distancing.

We have delayed grass cutting in urban areas so we could make sure that we have enough equipment and staff to comply with social distancing. The urban grass cutting programme will start on 4 May.

Because of this necessary delay, and the rate of growth, it will take us longer than normal to complete the first cut. The quality of the first cut might also be different.

At the moment, we can’t specify cutting dates for individual areas and we can’t respond to individual queries. Thank you for your patience and understanding whilst our staff work hard to cut the grass across the county.

All arrangements that have been put in place with parishes who have applied to be part of the wildflower verge scheme will still apply.

The situation will be reviewed regularly and updated if necessary.

Urban grass cutting

Grass in towns and villages is cut by a 2 person gang using a ride on mower with flail and a strimmer. Each 2 person gang aims to cut the equivalent of nearly 4 football pitches a day.

33 Parish Councils cut grass in their areas on our behalf.

Frequently asked questions

 

Motorways and Trunk Roads are cut by Highways England

The A5 / A46 / A42 / A453 / A52 / A50 (J24 towards Stoke) / A14 / M1 / M69 / M42 and M6 are the responsibility of Highways England. You can report a grass issue to them by calling 0300 123 5000.

Rural grass cutting

Roads in between towns and villages (40mph and above) are classed as rural grass cutting routes, these are generally highway verges between village entry signs. These are cut in a nominal 1 metre swathe from the edge of the carriageway or footway, to ensure that vegetation does not restrict visibility for highway users.  

Daffodils and Wildflowers

Our grass cutting teams cut around planted bulbs such as daffodils. These areas are not cut until around June, after the daffodil season has died down. This is usually around the 3rd cut of the season.  If we’re informed of an unusual species of wildflower such as an orchid, we will take advice from Council’s Principal Ecologist and amend our mowing programme to avoid harm.

Private accesses are the property owners responsibility

A private access is defined as an access that goes back onto non-highway land. When we undertake a single swathe along the route we will continue the 1m swathe across the private access but we don’t cut back the visibility splay around the access, this is the property owners responsibility.

Weed spraying

We spray weeds in late May and late September. By law the weed killer that we use is no stronger than products sold at DIY stores.

Hedge cutting

Most hedges are privately owned and we are currently only responsible for cutting hedges in just 250 locations across the county. Routine cutting is restricted to between October and February to avoid bird nesting season and fit around the grass cutting programme. Hedges are only cut for safety reasons and not appearance, to ensure branches do not overhang the highway or footway.

Edging back requests

Edging back of footways is usually done outside of the grass cutting season between October and March.

Top of page