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What happens after a blocked drain/gulley is reported
If there is no immediate risk of flooding to nearby properties, we will check our programme and if the area is due to be cleansed within 90 calendar days, we will not raise a specific request to the operational Highways team.
If the blockage is causing an immediate risk, or the timescale is significantly outside 90 calendar days, the Highways team will carry out an investigation, and if necessary do an intermediate cleansing to clear the problem.