You'll need to pay £10 to replace a lost or stolen school bus pass – unless your child goes to a special educational needs school or college.
Apply for a replacement pass
You can apply for a replacement bus pass:
- for a Leicestershire County Council contract bus
- for a local bus service – if you got it from us
Before you apply
Have your credit or debit card ready before you fill in the form.
You’ll also need:
- name of your child’s school or college
- number of the bus
Special educational needs schools and colleges
Complete our enquiry form to let us know if your child is attending a special educational needs school or college and needs a replacement bus pass.
When you'll get your replacement pass
You'll usually receive your replacement bus pass within 7 working days of us receiving your form and payment.
Commercial bus or coach company passes and season tickets
Contact the bus or coach company that provided the bus pass to request a replacement pass. You'll have to ask them if your child can travel while you wait for a replacement pass.
Temporary passes
You may be able to get a temporary pass while you wait for the replacement pass to arrive.
School contract buses
If your child uses a Leicestershire County Council contract bus, ask the school office for a temporary pass while you're waiting for the replacement pass to arrive.
Public transport
You can't get a temporary pass if your child's pass is for a public bus. You'll have to pay the fare while you're waiting for the replacement pass to arrive.
Report a stolen pass
If your child's bus pass has been stolen and you think another pupil might be using it, phone us on 0116 305 0001