Skip to main content

New national Covid tiers have been announced

From 2 December, Leicestershire moves into Tier 3 – we're working through what this means for our services and we’ll update our website when we can. In the meantime please check back for updates, and find out more about the new restrictions at


Latest data on cases in Leicestershire

Covid-19 test sites in Leicestershire

Sign up for the council's coronavirus updates 

Early help for children and young people

Early Help is a term used to describe a range of services which aim to work with children, young people and families who are experiencing difficulties. There are many different services, organisations and groups which offer ‘early help’ which aim to help tackle problems for children, young people and their families.

Help may be offered at any point in a child or young person's life.

All referrals into Early Help are first taken by social workers in our First Response Children’s Duty team. This is to check that children are safe and don’t need a social worker. 

Sometimes, calls are made to parents and professionals involved such as teachers or nurses to get more information before they are passed onto the most appropriate service area

You don’t need to know which service to ask for – we just need you to explain what you feel you need help with and what you feel might happen without support. We will also want to know what you may have already tried.

Use our Request for Services online form to request some help.  Requests for help can be made by a young person themselves, their family, friends or by professionals supporting them. Referrals need the consent and engagement of families.

Please have the necessary information ready. You have 60 minutes to complete the form.

Request for services


If you're concerned that a child is at immediate risk of harm, referrals should be made by telephone to First Response on 0116 305 0005.

Early help services

Our early help services include:

  • Information and advice including the Special Educational Needs and Disabilities (SEND) Local Offer or Leicestershire Information and Support Directory (LISD).  
  • Family Support for short-term parenting and behaviour support 
  • Psychological Wellbeing Practitioners to help with children age 8 years and over who are anxious or depressed but aren’t involved with the Child and Adolescent Mental Health Service (CAMHS) 
  • Pathway Co-ordinators where cases are complex, children have been excluded from school and there are many services already involved that need co-ordination 
  • Group support including support for managing anger, Special Educational Need and Disability, keeping safe and feeling safe
  • Supporting Leicestershire Families who provide intensive family support for families who have a range of needs which impact on family functioning including:
    - a range of health and or mental health concerns
    - anti-social behaviour or criminal activity
    - unemployment or housing difficulties 
    - education difficulties including children at risk of exclusion
    - domestic abuse
  • Children’s Centres who offer a range of services to families of children aged 0 - 5 years including parenting groups, speech and language, baby massage etc. They focus on vulnerable families, with the main provision being the 0 - 2 year pathway which supports families from pregnancy to their 2 year old checks
  • Youth Offending Service who offer preventative services to young people aged  8 - 15 years who are at risk of offending.

SEND Family Support Service    Opens new window

Top of page