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We are taking the necessary immediate and longer-term steps to support and protect residents, staff and partners. Our focus is on keeping critical services running, particularly those supporting vulnerable people.

Find out more about the support and guidance available, and any changes to our services.

Advice and support on Coronavirus (Covid-19) 

Educational Psychology Service

If you have a child or you are a young person aged 0 to 25 years experiencing emotional and/or mental health barriers to learning, our Educational Psychology Service can help.

Educational Psychology Helpline

The helpline runs every Wednesday from 9am to 11.30am. It is for all education providers, professionals and parents/carers in Leicestershire who wish to speak to an Educational Psychologist. Phone 0116 305 5100.

Coronavirus (COVID-19) update: The helpline has been extended to run daily Monday to Friday (excluding bank holidays) until further notice.

Coronavirus (COVID-19) helpful resources

Resources for families and professionals Opens new window

Children's guide to Coronavirus (Children's Commissioner)  Opens new window

Talking to children about illness (BPS)  Opens new window

Supporting children and young people with bereavement and loss (LEPS)  Opens new window

Wellbeing guide for children and young people during COVID-19 (LEPS)  Opens new window

What we offer

We offer statutory assessment reports for Education and Health Care Plans (EHCPs) and provide assessment work at the pre-school stage, recommending interventions which will help children learn.

Making inclusion work

What the Educational Psychology service provide and how we can help:

  • Psychological advice for Education and Health Care Plan (EHCP) assessments. 
  • Progress review if a change of school place is being considered and the child has an EHC Plan.
  • A critical incident and advice line for professionals. Leicestershire parents, carers and young people can contact us any time via email and during certain hours by phone - see our contact details.
  • Legal work - for SEND tribunal hearings, for example.
  • Early Years assessment work and advice about child development to ensure 'school readiness'.
  • Advice and support to promote emotional resilience for children between the ages of 0 – 25 years and their carers.
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