Get in the know this winter with your mental health and wellbeing

Local public and voluntary sector organisations are joining forces in a bid to tackle mental health across Leicester, Leicestershire and Rutland this winter.

Graphic showing what to do in non-urgent, urgent and emergency mental health situations

The NHS and, the local authorities and members of the voluntary and community sector across Leicester, Leicestershire and Rutland (LLR) are working together to increase and promote the help that is in place for people to support their mental health and wellbeing over winter. It is part of the wider ‘Get in the Know’ Campaign that was recently launched by the NHS in LLR which is aiming to help local people to get the right care as quickly as possible.

In support of this, the NHS, working with the local authorities and voluntary sector partners, have produced new promotional materials that will help people to find the support they need for their mental health and wellbeing more quickly. These include a directory with details of who to contact for help, a crisis café leaflet showing where the cafes are and their opening times and posters and business cards to promote key services.

We are joining forces with our partners to do this promotion because we want to spread the message that it is OK to ask for help and then make it easy for people to find the help they need.  It’s never been more important as we head into this winter when services are stretched and more people are affected by the cost of living crisis that people can get support easily 

The campaign is launching on Monday 28 November and will be promoting the ‘front doors’ to enable people to get the support for their mental health and wellbeing, as well as all the many other services that are already there to help, including who to contact in a crisis.  

We are already finding that people are needing more support from us than before. We are now helping people with access to warm spaces, food banks, accommodation and money issues – elements of life that contribute to people’s stress and anxiety. We will be promoting these new leaflets and posters to our audiences so that people can easily get more help from other providers.

Two ‘front doors’ that will be promoted in the campaign are the Mental Health Wellbeing and Recovery Service (MHWRSS) and the Talking Therapy Service. Both services can be contacted direct, without the need to get a referral from a GP or other professional.  The MHWRSS offers support to people on a range of issues such as finances, home and daily living needs, engaging in the community, employment and developing self-help and coping strategies. VitaMinds provides the talking Therapy Service which can support people with a range of mental health needs.

When people need help in a crisis, there are two more services that they can contact direct: the Crisis Cafes and the Central Access Point, a 24/7 phoneline that is funded by the local NHS. Once again, there is no need to see a GP first, people can contact both and speak to someone.

With energy, food and other prices soaring it is so important to encourage people to have more open and honest conversations about mental health. We’ve come together in this collaborative effort to really emphasise the support that is available for all.
Alongside the specialist mental health services that the NHS has in place, we’re providing a range of health and wellbeing services that people can access online, by phone or on an app. From local area coordinators that work directly with residents in communities to practical cost-of-living support that can help people to stay warm and active, we’re making sure we are connecting local people with local services and support.

Please visit this web page to find the list of the support in place and how to access it – Helpful documents for your mental health and wellbeing - Leicestershire Partnership NHS Trust (

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