Opening times and contact information

Are you trying to:

• find out about getting help in your own home
• contact your social worker
• report abuse of a vulnerable adult

Other information you're looking for may be available on our Adult social care and health

Contact details:

• Call 0116 305 0004 or if you are part of the deaf community text 07949 633 788 (Monday - Thursday 8.30am – 5pm, Friday 8.30am - 4.30pm)
• If you are needing to contact us out of hours with an urgent matter, please call the Adult Social Care and Health Emergency Duty Team on 0116 255 1606
• Please note, our email address has now been removed. Instead, use our online enquiry form if you wish to get in touch.

Are you trying to:

• find out about country parks in Leicestershire

Contact details:

• contact us online using our country parks enquiry form
• call 0116 305 5000

Are you trying to:

• find information on local services in our Family Information Directory

Contact details:

• call 0116 305 6545 (Monday - Thursday 8.30am – 5pm, Friday 8.30am - 4.30pm)
• email customerservices@leics.gov.uk

Are you trying to:

• find a job

Are you trying to:

• find a library
• renew and reserve

Other information you're looking for may be available on the Library pages

Contact details:

• see the individual library for contact details and opening times

Are you trying to:

• visit the Record office (includes opening times)

Contact details:

• record.office@leics.gov.uk
• call 0116 257 1080

Are you trying to:

report abuse or neglect of a child

Contact details:

• complete the citizens online form
• complete the practitioners online form
• call the First response children's duty team for urgent concerns on 0116 305 0005 (24 hour phone line)

Are you trying to:

• report a highways related problem (including potholes)
• see grass cutting dates and information

Other tasks can be found on our roads and travel pages

Contact details:

• call 0116 305 0001 (Monday - Thursday 8.30am – 5pm, Friday 8.30am - 4.30pm)
• email highwayscustomerservices@leics.gov.uk

Are you trying to:

• apply for a school place
• find school term dates and holidays

Other tasks can be found on our schools, colleges and academies pages

Contact details:

• contact us using our school admissions online enquiry form
• call 0116 305 6684 (Monday - Thursday 8.30am – 5pm, Friday 8.30am - 4.30pm)

Are you trying to:

• apply for an older persons bus pass
• apply for or renew a blue badge

Other tasks can be found on our roads and travel pages

Contact details:

• call 0116 305 0002 (Monday - Thursday 8.30am – 5pm, Friday 8.30am - 4.30pm)
• email customerservices@leics.gov.uk

Are you trying to:

• find a recycling and household waste site

Other tasks can be found on our waste and recycling pages

Contact details:

• call 0116 305 0001 (Monday - Thursday 8.30am – 5pm, Friday 8.30am - 4.30pm)
• email customerservices@leics.gov.uk

Are you trying to:

• find out about Local Government pensions

Contact details:

• see the specific pension service for contact details and opening times