Opening times and contact information | Leicestershire County Council

Skip to main content

CORONAVIRUS UPDATE

Our response to the coronavirus outbreak is continuing – and our focus is on keeping critical services running, particularly those supporting vulnerable people.

We’re also supporting residents, communities and businesses by bringing back services, where we can, in line with the latest Government guidance.

Find out more about the support and guidance available, and any changes to our services.

Advice and support on Coronavirus (Covid-19)

Important links

Affected council services

How you can help

Sign up for Coronavirus updates

Our top tasks are provided on this page with contact details if you need extra support.

You can also try using our A-Z of popular tasks to find what you're looking for.

Adult social care and healthHide content
Are you trying to:
- find out about getting help in your own home
- contact your social worker
- report abuse of a vulnerable adult
Other information you're looking for may be available on our Adult social care and health
Contact details:
- call 0116 305 0004 (Monday - Thursday, 8.30am – 5pm, Friday, 8.30am - 4.30pm)
- Complete our online enquiry form

Country parksHide content
Are you trying to:
- find out about country parks in Leicestershire
Contact details:
- contact us online using our country parks enquiry form
- call 0116 305 5000

Family informationHide content
Are you trying to:
- find information on local services in our Family Information Directory
Contact details:
- call 0116 305 6545 (Monday - Thursday, 8.30am – 5pm, Friday, 8.30am - 4.30pm)
- email customerservices@leics.gov.uk

JobsHide content
Are you trying to:
- find a job

LibrariesHide content
Are you trying to:
- find a library
- renew and reserve
Other information you're looking for may be available on the Library pages
Contact details:
- see the individual library for contact details and opening times

Record officeHide content
Are you trying to:
- visit the Record office (includes opening times)
Contact details:
- record.office@leics.gov.uk
- call 0116 257 1080

Report abuse or neglect of a childHide content
Are you trying to:
report abuse or neglect of a child

Contact details:
- complete the citizens online form
- complete the practitioners online form
- call the First response children's duty team for urgent concerns on 0116 305 0005 (24 hour phone line)

Roads and travelHide content
Are you trying to:
- report a highways related problem (including potholes)
- see grass cutting dates and information
Other tasks can be found on our roads and travel pages
Contact details:
- call 0116 305 0001 (Monday - Thursday, 8.30am – 5pm, Friday, 8.30am - 4.30pm)
- email highwayscustomerservices@leics.gov.uk

Schools, colleges and academiesHide content
Are you trying to:
- apply for a school place
- find school term dates and holidays
Other tasks can be found on our schools, colleges and academies pages
Contact details:
- contact us using our school admissions online enquiry form
- call 0116 305 6684 (Monday - Thursday, 8.30am – 5pm, Friday, 8.30am - 4.30pm)

TransportHide content
Are you trying to:
- apply for an older persons bus pass
- apply for or renew a blue badge
Other tasks can be found on our roads and travel pages
Contact details:
- call 0116 305 0002 (Monday - Thursday, 8.30am – 5pm, Friday, 8.30am - 4.30pm)
- email customerservices@leics.gov.uk

WasteHide content
Are you trying to:
- apply for a waste permit
- find a recycling and household waste site
Other tasks can be found on our waste and recycling pages
Contact details:
- call 0116 305 0001 (Monday - Thursday, 8.30am – 5pm, Friday, 8.30am - 4.30pm)
- email customerservices@leics.gov.uk

Working for the council and pensionsHide content
Are you trying to:
- find out about Local Government pensions
Contact details:
- see the specific pension service for contact details and opening times

If you can't find what you're looking for here,

Phone: 0116 232 3232

Monday - Thursday, 8.30am - 5pm, Friday, 8.30am - 4.30pm.

Leicestershire County Council, County Hall, Glenfield, Leicester LE3 8RA.

You can plan your journey to County Hall using the travel line website (just enter your postcode, followed by LE3 8RA).