You'll need to provide all relevant information. Failure to provide evidence of eligibility alongside your application may result in your application being refused.
Before you apply
Please check Who can get a Blue Badge (eligibility criteria).
If you're a resident of Leicester city, you should apply to Leicester City Council.
Gather the information required
You'll need the following information when completing your application:
- a recent passport style photo
You may also need to provide:
- proof of ID - proof of identity provides a list of acceptable documentation.
- proof of address - if you've changed your address or if the form can't validate your address - proof of identity provides a list of acceptable documentation.
- proof of benefit - you may be required to upload all or part of your benefit document.
Our online form now uses a built-in ID and address checking service that does a 'soft search' against your credit file. This won't affect your score and will only be visible to you and the company who carried out the search but won't be visible to any other company viewing your credit file.
This service is operated by our partner Transunion UK Ltd. You are free to opt-out of this service if you prefer, but you will be required to upload proofs of your identity and address as part of the process instead.
You may also need to provide information and evidence from healthcare or educational professionals, such as:
- official diagnosis letters
- information about any medication you're currently taking (including dose and frequency)
- information about any treatments or surgery you've had or are due to have, that relate to your condition (including dates, if possible)
- referral letters and / or consultant letters from medical professionals
- an Education, Health & Care Plan (EHCP)
- any other relevant information or reports that help to demonstrate, your eligibility. It's recommended that supporting information includes:
- details of the impact of your condition on your ability to make a journey
- the frequency that these impacts occur and whether they are specifically brought on by making a journey
Applicants must have consent from any third parties (such as doctors) whose information is used to support an application, before it's submitted to us.
Take photos of / or scan your documents
- You can scan the required images or documents, or take photos of them using a digital camera, tablet, or smartphone.
- Scans and photos should show the full page, including your name and address, where relevant, so we know that the document refers to you, and text must be clearly legible and not blurred.
- If your document is double sided and both sides are relevant to your application, don’t forget to scan / photograph each side.
Documents that are not clear or are incomplete cannot be used and may delay the application process.
Submit an application
You can apply for a Blue Badge for yourself, for someone else, or for an organisation you represent.
The system to manage your Blue Badge has changed on 26 February 2025.
You'll need a Leicestershire Services Portal account to make an application for Blue Badge.
If you haven't created an account after this date, you will need to create a new Leicestershire Services Portal account before you begin.
What happens next
- Your application will be assessed according to the information provided.
- You'll then receive a notification of our decision and what you need to do next.
- Please allow 28 working days for processing your application. Please note: in busier times this may take longer.
What happens if your application is refused
Appeal the decision
If you disagree with the decision to refuse your application, you can make an appeal. You must provide further evidence as to why you believe you meet the criteria and may not contest the criteria itself. Independent evidence from healthcare or educational professionals is strongly recommended.
Please contact us within 28 days of receiving your refusal letter by completing our online form:
Appeal a decision on your application for a Blue Badge
What happens next
Your application and any new information and evidence you have submitted will be reviewed by an officer who is independent of the initial application process.
Once the review is complete, we'll write to you about the outcome. We aim to do this within 28 days of receiving your request for a review. Please note: in busier times this may take longer.
If your application is refused after a review has been undertaken, you may re-apply after 6 months if there has been a change in your condition and you believe you meet the eligibility criteria at that time. In exceptional circumstances, we'll consider re-applications before 6 months if your condition or disability has suddenly and significantly deteriorated. You'll need to provide evidence of this change.
Make a complaint about how your application was handled
If you think that your application has not been assessed fairly or are not happy about the way your application was processed, you may make a complaint about how your application has been handled.
Please refer to our complaints procedure.
You may also make a complaint to the Local Government Ombudsman, who is independent of the county council, by contacting the Ombudsman’s Advice Team on 0300 061 0614, but note that the Ombudsman would normally have expected the council to have been given an opportunity to address your complaint before they investigate further.
Pay for a Blue Badge
If your application has been successful, we'll contact you to request a £10 payment to issue your badge. You'll be able to pay for your badge online within your Leicestershire Services Portal account.
- To make a payment, log into your account and you will see a message saying: 'Your payment is due... Click here to view or pay'. Click on the link to see the payment it is referring to. To proceed, please click 'Pay now' and follow the instructions to enter your payment details.
Cancellations and changes
The council may cancel your application if you don’t respond to a request we make in connection with your application within the set timescales.